FAQs

Frequently Asked Questions

1. How can I view my order status or track my order?

We use USPS as our shipping carrier.

Once you place your order online, you will get a confirmation with a link to track your package.

2. How long will it take for my order to arrive?

Our processing and handling time takes about 2 to 3 days.

After processing and handling time your package will be delivered in about 3 to 7 days depends on the shipping method you select and your location.

We use USPS for shipping. For more information about shipping rates, times and policies see our shipping page.

3. Where is my order shipping from?

All of our orders are shipped from USA

4. What type of payment methods do you accept?

We accept the following methods of payment:

5. Which countries do you ship to?

At this time, shipping is available only in United States.

6. Where are you located?

We are located in Kyle, TX about 22 miles from Downtown Austin.

7. How do I contact your company if my question isn’t answered here?

We have created a contact page for our customers to reach us with any questions.